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Privacy Policy

Last updated - 22nd October 2024

At Neo Genesis, accessible from https://neogenesis.health, we are committed to protecting your privacy and complying with the Information Technology Act, 2000 and its subsequent amendments. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

If you have any questions or require more information about our Privacy Policy, please don't hesitate to contact us.

This Privacy Policy applies to our online activities and is valid for visitors to our website with regards to the information they share and/or we collect. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. You acknowledge that you are providing your personal information voluntarily.

Information we collect

We collect personal information that you voluntarily provide when using our website. This may include, but is not limited to:

  • Name, email address, phone number, and other contact details
  • Company name and address
  • Information provided in messages or attachments you send us
  • Any other information you choose to provide

We will always inform you about the purpose of collecting your personal information at the point of collection.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, and marketing purposes
  • Send you emails (with your explicit consent)
  • Prevent fraud and ensure the security of our website

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Services

We may use third-party services to support our website's functionality. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:

  • Access and review the personal information we hold about you
  • Request correction of any inaccurate personal information
  • Withdraw your consent and request the deletion of your personal information
  • Object to the processing of your personal information
  • Receive a copy of your personal information in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Neo Genesis
F-3/B, Phase I, Road No.22, TSIIC, IDA Jeedimetla,
Hyd-500055.
Email: [email protected]
Phone: +91 8977604630